Cancellation Policy

Important information about booking cancellations

AureaVibe's Role

Important: AureaVibe is a hotel rate comparison service. We do not set cancellation policies - these are determined entirely by the individual hotels and booking partners.

Hotel-Specific Policies

Each hotel has its own cancellation terms and conditions, which may include:

• Free cancellation periods (e.g., 24-48 hours before arrival)
• Non-refundable bookings with no cancellation option
• Partial refund policies with cancellation fees
• Different policies for peak seasons or special events

Before You Book

Always review the specific cancellation policy for your chosen hotel before completing your booking. This information is provided by the hotel or booking partner during the reservation process.

Making Changes or Cancellations

To cancel or modify your booking, contact the hotel or booking partner directly. AureaVibe cannot process cancellations as we are not the booking agent.

Need Help?

If you need assistance understanding a hotel's cancellation policy or finding your booking details, our support team can help guide you to the right resources.